STORE POLICIES/INFO
RETURN AND REFUND POLICYI am currently not accepting returns at the moment.Please contact me within 7 days of receiving your item(s) for order claims. All exchanges require proof of purchase and photo documentation is required for anything that arrives damaged or flawed upon receiving.Items must be in unused condition and in the original packaging.If for some reason you are dissatisfied with your purchase, please reach out to me at [email protected]. If your claim is accepted, I can honor an exchange or re-selection of equal price. Customer is responsible for covering shipping charges.SHIPPING INFOPlease allow 5-7 business days for your item to be shipped. Business days are Monday-Friday excluding federal holidays.Once your product has left my possession and entered the possession of the US Postal Service or other shipping providers, I am no longer responsible for the item.Please contact USPS for any questions or updates concerning your package. You will need the tracking number provided by me, via e-mail when you purchased your item. If you do not enter an e-mail when purchasing your items, I have no way to send you this information.You can contact me via email at [email protected] and I will do my best to assist in the event of a tracking number not being provided.Full refund (including shipping):Product flaws or arrives brokenIncorrect item was shipped in errorShop credit (Customer is responsible for shipping costs):Color/design was not the same as you had imagined *(in the case of a certain cut from a slab is not exactly what was shown, each pair is unique and this is not a valid claim – As the artist, I do my best to showcase consistent expectations, however certain cuts will slightly differ from one to the next)Changed your mindBought elsewhereBuyer's remorse
Hi, I'm Olivia! I'm an Austin based creative that makes polymer clay earrings and other accessories! After years of retail management, I decided to leave the conventional work force and pursue my artistic passion. I hope my pieces bring you just as much joy as I feel when making them!
Contact me for custom pieces or for anything that you'd like to ask/talk about! I'll try to get back as soon as I can. Thank you for your patience!
